Linking personality to interpersonal citizenship behaviour: The moderating effect of empathy

Authors: Shannon G. Taylor, Donald H. Kluemper and Kevin W. Mossholder

Source: Journal of Occupational and Organizational Psychology

Publisher: British Psychological Society

Abstract:

To account for generally low direct relationships between Big-Five personality traits and interpersonal citizenship behaviour (ICB), researchers have suggested that Big-Five traits are associated with such helping-related behaviour in interactive rather than direct fashion. This study investigated empathy as a potential moderator of Big-Five trait – ICB relations. Hypotheses were tested with data obtained from employees of a youth treatment facility and their supervisors. Results provided evidence that empathy interacts with three Big-Five personality traits, suggesting traits functioning at conceptually different hierarchical levels may jointly explain specific behaviours. Empathy could play an important role in understanding connections between these Big-Five traits and ICB.

Document Type:

DOI: 10.1348/096317909X475794

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